Terms of Use
Last updated: August 19, 2026
These Terms of Use ("Terms") are a binding agreement between you and Solar Cancellation Hub ("we", "us", or "our") governing your access to this website and your use of our free solar contract review and consultation service. By using the site, submitting the form, or calling us, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the site.
Please read Section 12 carefully — it contains an arbitration agreement and class action waiver that affect how disputes are resolved.
1. What Our Service Is
Solar Cancellation Hub is a consumer advocacy and consultation service for homeowners who are unhappy with a solar purchase, lease, power purchase agreement (PPA), or solar loan. We review the agreement you describe and explain options that may be available, such as renegotiation, transfer, buyout, complaint escalation, or termination, and we may refer you to an appropriate independent professional.
The free consultation is informational. Any action you take on your solar agreement is your own decision.
2. Not a Law Firm — No Legal Advice
Solar Cancellation Hub is not a law firm, is not a debt relief or credit repair agency, and is not a government agency or affiliated with any government program, utility, solar manufacturer, installer, or lender. Our staff are not acting as your attorneys. Nothing on this site or said during a consultation is legal, financial, tax, or accounting advice.
Using this site or requesting a review does not create an attorney-client relationship or any fiduciary relationship. If you need legal advice, you should consult a licensed attorney in your state. If you are connected with an independent attorney or firm, that relationship is governed by their own engagement agreement, not these Terms.
3. No Guaranteed Results
We do not guarantee that your solar contract will be canceled, reduced, modified, transferred, bought out, or terminated, that a UCC-1 lien will be released, or that you will receive any refund, settlement, or credit.
Outcomes depend on your specific contract terms, the conduct of the other parties, applicable state and federal law, deadlines such as the three-day right to cancel, and facts we cannot control. Prior results described on this site or by our staff do not predict or guarantee your outcome. Individual results vary.
4. Eligibility and Your Responsibilities
By using the site you represent that:
- You are at least 18 years old and a resident of the United States
- You are the homeowner or an authorized party for the property and agreement you describe
- The information you submit is truthful, accurate, and your own, and the phone number you provide is a number you own or are authorized to use
- You will not use the site unlawfully, submit false or automated leads, scrape or reverse engineer the site, interfere with its operation, or attempt unauthorized access
5. Fees and How We Are Compensated
The initial contract review and consultation are free and carry no obligation. We may be compensated by consultation partners or service providers to whom we refer homeowners, which may create a financial incentive for referrals. Any fees for services performed by a partner will be disclosed to you in writing by that partner before you agree to them.
6. Consent to Be Contacted
By submitting the form and checking the consent box, you expressly consent to receive calls, prerecorded or artificial voice messages, autodialed calls, text messages, and emails from Solar Cancellation Hub and its consultation partners at the contact details you provide, even if your number is on a Do Not Call registry.
Consent is not a condition of purchase or of receiving any service. Message and data rates may apply; message frequency varies. Reply STOP to opt out of texts or HELP for help, use the unsubscribe link in any email, or call (877) 511-8931. Calls may be recorded or monitored where permitted by law.
7. Testimonials, Reviews, and Statistics
Testimonials, reviews, ratings, and figures shown on this site reflect the experiences of specific individuals or aggregate internal data and are not representative of every homeowner's experience. Where a testimonial provider received any incentive or compensation, we disclose it. Testimonials are not a guarantee of results.
8. Intellectual Property
The site and its content — text, graphics, logos, images, and software — are owned by Solar Cancellation Hub or its licensors and are protected by copyright, trademark, and other laws. You may view and print pages for your personal, non-commercial use. Any other reproduction, distribution, or derivative use requires our prior written permission. Third-party names and marks are the property of their respective owners and their use does not imply affiliation or endorsement.
9. Third-Party Links and Services
The site may contain links to third-party websites or services. We do not control and are not responsible for their content, products, policies, or practices, and a link is not an endorsement.
10. Disclaimer of Warranties
To the fullest extent permitted by law, the site and our services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the site will be uninterrupted, secure, or error-free, or that content is complete or current in every state.
11. Limitation of Liability and Indemnification
To the maximum extent permitted by law, Solar Cancellation Hub and its officers, employees, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost savings, or loss of data, arising out of your use of the site or our services. Our total aggregate liability for any claim will not exceed one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable attorneys' fees) arising from your misuse of the site, your breach of these Terms, or information you submit that is false or that you were not authorized to provide.
12. Dispute Resolution, Arbitration, and Governing Law
We would like to resolve any concern informally first — please contact us at support@solarcancellationhub.com and allow 30 days to work it out.
If we cannot, you and we agree that any dispute arising out of these Terms or your use of the site will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court. You and we waive any right to a jury trial and to participate in a class or representative action.
You may opt out of this arbitration agreement by emailing support@solarcancellationhub.com within 30 days of first using the site. These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law rules, and venue for any non-arbitrable matter lies in the state or federal courts located in Fairfield County, Connecticut. Nothing here limits rights you have under applicable consumer protection laws.
13. Changes, Termination, and General Terms
We may modify these Terms at any time; the "Last updated" date reflects the latest version and continued use constitutes acceptance. We may suspend or terminate access to the site at our discretion. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms and the Privacy Policy are the entire agreement between you and us regarding the site.
14. Contact Us
Solar Cancellation Hub
1127 High Ridge Road, Suite 339, Stamford, CT 06905, US
Phone: (877) 511-8931
Email: support@solarcancellationhub.com